Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-odem-texas.primarycareaid.com (hereafter referred to as “Mobility Assistance Odem Texas,” “we,” or “our”). We are dedicated to protecting your privacy and securing your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors, application users, and service subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://mobility-assistance-odem-texas.primarycareaid.com.
  2. All applications, software, and services offered under the Mobility Assistance Odem Texas brand.
  3. Interactions on our websites linked to this Privacy Policy.
  4. Communications initiated by us, such as emails, newsletters, telephone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using any such services.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use our applications or services as an authorized user, granting us access to specific data for the purpose of providing our services.
  2. You visit our websites, which may involve tracking your online behavior for analytics and improvement purposes.
  3. We communicate with you via various channels, ensuring compliance with relevant data protection laws.

Personal Data Collection

We collect a range of personal information to enhance your experience and provide quality services. The types of data we gather include:

  1. Account Information: Details required to set up and manage user accounts, such as names, usernames, and passwords.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions securely.
  3. Financial Information: Data related to your financial status or creditworthiness, if necessary for specific services.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and transaction amounts.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for push notifications and analytics.
  6. Location Data: Geolocation information to provide location-based services, with user consent.
  7. Feedback: Reviews, comments, and responses provided by users to improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in through these services.
  9. Product Information: Details about products or services of interest, including preferences and customization choices.

We obtain this data through direct user input, automatic collection tools, and partnerships with third parties who provide us with aggregated or de-identified data.

Cookies

To enhance your experience on our website, we use cookies, which are small text files stored on your browser:

  1. Strictly Necessary Cookies: Crucial for navigating the website and ensuring basic functionality.
  2. Preference Cookies: Used to remember user preferences and settings for a personalized experience.
  3. Analytics Cookies: Track website usage and gather analytics data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing and improving our services.
  • Complying with legal obligations.
  • Enforcing our terms and conditions.

Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We prioritize the security of your personal data:

  • Implementing industry-standard encryption for secure data transmission and storage.
  • Utilizing secure third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access to your data and its use details.
  • Rectification or erasure of inaccurate or incomplete information.
  • Restriction or objection to the processing of your data in specific circumstances.
  • Data portability, allowing you to transfer data from our systems to others.
  • The right not to be subject to automated decision-making processes.
  • The ability to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or for any data-related queries, please contact our privacy team using the information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.

Contact Information

For any inquiries, requests to unsubscribe, or data privacy concerns, please reach out to us: